Refund policy

All sales are final

Every TJ LORI piece is custom made to order for you. Because each piece is made specifically for you, all sales are final. We do not accept returns or exchanges, and we do not issue refunds.

Ring resizing

We will resize your ring up to two times at no charge. You are responsible for the cost of shipping the ring to us and back to you. To arrange a resize, email us at info@tjlori.com or call or text (661) 213-9410.

Questions about your order

If something is not right with your order when it arrives, please contact us right away at info@tjlori.com or (661) 213-9410.

Agreement

By placing an order, you confirm that you understand your piece is custom made and that all sales are final, and you agree to this Refund Policy, our Terms of Service and our Privacy Policy.